# Automated tasks: organization and results. > Discover how task automation in Hubsoft eliminates rework, reduces errors, and increases your internet service provider’s productivity. Fonte: https://hubsoft.io/en/blog/productivity-for-providers-with-task-automation/ [Product](/en/blog/category/product/) # Automated tasks: organization and results. Discover how task automation in Hubsoft eliminates rework, reduces errors, and increases your internet service provider’s productivity. See the most common use cases for ISPs ![Photo of Thamires, Content and ISP Market Specialist—I liked it better](/_astro/Thamires%20Autora%20Conteudos%20Hubsoft_Z29l1w0.webp) By **Thamires Couto** Published on September 18, 2025 Updated on October 13, 2026 2 min read ![Article cover image: Automated tasks: organization and results.](/_astro/blog-produtividade-para-provedores-com-automacao-de-tarefas-capa_2gLcuj.webp) ## Key points * Manual processes using spreadsheets and reminders lead to service delays, incomplete billing, and inaccurate reports. * The Automation Tasks module automatically opens support requests for delinquent subscribers and disconnected services. * It also changes the status of plans without a signed contract and automatically cancels suspended services. * The routines run daily at midnight (00:00) and are configured under Configuration > Automation > Automation Task. * Notifications can be sent by email, push notification in the technician app, or internal notification, along with reports on executed tasks. ## Task Automation for Internet Service Providers: Productivity for ISPs - Hubsoft Managing an internet service provider involves critical processes that go beyond technical operations. Opening support requests, tracking requests, sending notifications, recording actions, and ensuring that each task is completed on time are responsibilities that require attention and organization. This is precisely where automation makes a difference: by replacing manual routines, it reduces risks, eliminates rework, and increases productivity. When processes are performed manually, spreadsheets, reminders on mobile devices, and physical notes can quickly become sources of inconsistency and error. Any failure in follow-up can result in service delays, incomplete billing, communication failures with customers, and inaccurate reports. In this scenario, the team spends time on repetitive activities, compromising its focus on strategic tasks that drive the provider’s growth. **Automation: efficiency and reliability** Hubsoft’s Automation Tasks Module offers a robust solution for simplifying repetitive routines and specific critical processes. Through it, you can configure tasks that the system executes automatically, ensuring consistency and organization. Key features include: * Opening a support request for delinquent subscriber collections * Opening a support request for disconnected services * Changing the status of plans without a signed contract * Automatically canceling suspended services Critical tasks can be organized automatically and applied to structured, repetitive, and standardized processes, providing greater reliability, efficiency, and operational control. [Request a demo](/en/contact/) ![Article image: Automated tasks: organization and results.](/_astro/blog-produtividade-para-provedores-com-automacao-de-tarefas-aberturadeatend-1024x485_BXqim.webp) **Concrete benefits:** * Operational efficiency: critical tasks are completed accurately and on time; * Reduced rework: fewer human errors and greater productivity; * Strategic focus: the team can direct its efforts toward initiatives that add value to the business; * Security and reliability: ensuring that essential processes are not overlooked. Automating repetitive and critical tasks is not just a convenience tool, but a strategic differentiator for internet service providers seeking operational excellence. **More details:** **Watch our full Hubinar:** #### Frequently Asked Questions Our channels: Instagram LinkedIn YouTube WhatsApp ![Photo of Thamires, Content and ISP Market Specialist—I liked it better](/_astro/Thamires%20Autora%20Conteudos%20Hubsoft_1iMJ1e.webp) [Thamires Couto](/en/blog/author/thamirescouto/) Especialista em Conteúdo e Mercado de Provedores · Hubsoft [LinkedIn](https://www.linkedin.com/in/thamires-couto-44b300226/) ## Frequently asked questions ### What is the execution time for automation tasks in the system? The automation routines run daily at midnight (00:00). ### Is it possible to extract a list of tasks executed by the automation? Yes. By enabling notification settings for users and channels, configured users will be informed about all executed tasks and will be able to generate detailed reports of these activities. ### What are automation tasks? Automation Tasks are routines executed internally by the system to collect data or perform certain actions based on the configured settings. To configure tasks, go to Configuration > Automation > Automation Task. When configuring tasks, you can choose how the notification will reach the user, such as by email, push notification (technician app), or internal system notification. ![Support agent with a headset helping a customer in a modern contact center](/_astro/site-cta03_R5VPG.webp) ## Want to see this working at your ISP? [ Request a Demo ](/en/request-a-demo/) ## Related content * ![Article cover image: Financial management for ISP providers](/_astro/blog-blog-modulo-financeiro-hubsoft-capa_18t514.webp) Finance June 02, 2026 ### [Financial management for ISP providers](/en/blog/hubsoft-financial-module/) Discover how the Hubsoft financial module automates billing, reduces delinquency, and protects your internet service provider’s cash flow. Schedule a demo! Read more » * ![Article cover image: Hubsoft at ABRINT 2026: Fleet Management, Multi-Company Operations, and the Future of ISPs](/_astro/blog-hubsoft-na-abrint-2026-gestao-de-frotas-multi-empresa-e-o-futuro-dos-isps-capa_Z1VYSBn.webp) Events May 13, 2026 ### [Hubsoft at ABRINT 2026: Fleet Management, Multi-Company Operations, and the Future of ISPs](/en/blog/hubsoft-at-abrint-2026-fleet-management-multi-company-operations-and-the-future-of-isps/) What were internet service providers (ISPs) looking for at ABRINT 2026? Real control and automation. 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