# Hubsoft vs Altarede: ERP comparison for ISPs > Comparison of Hubsoft and Altarede Sistemas covering billing model, ACS, chatbot, API, backup, and hosting, with official sources. Updated in October 2026. Fonte: https://hubsoft.io/en/comparison/hubsoft-vs-altarede/ Comparison # Hubsoft vs Altarede: included modules or separate products? Hubsoft and Altarede Sistemas are two systems for internet service providers (ISPs). Here, we compare what each one publicly documents, criterion by criterion, with source and date. ## Quick answer Altarede is modular: ERP, altGo per user, altChat, altNOC, and App Assinante are contracted separately, with published “starting at” prices. Hubsoft includes the core platform, technician app, and BI in the license and integrates ACS and partner messaging without an additional fee. **How this comparison was made:** Each line about Altarede comes from the provider's own public documentation, consulted on 10/09/2026, and the sources are listed at the end of the page. Where the provider does not publish the information, we write "not publicly disclosed." There are no scores, rankings, or opinions about quality: only what each provider documents. **Last verified: 10/09/2026.** ## Hubsoft and Altarede Sistemas, criterion by criterion What each vendor documents publicly. The source of each line is in the cell and listed at the end of the page. __Hubsoft and Altarede Sistemas, criterion by criterion__ | Criterion | Hubsoft | Altarede Sistemas | | -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Billing model | License based on the size of the customer base (active services). No charges per user, simultaneous access, or integration. Pricing available upon request. | Modular: ERP, altGo (per user), altChat, altNOC, and App Assinante, each contracted separately, with published “starting at” prices. Source: altaredesistemas.com.br/precos. | | Chatbot and ACS | Open model: 20 integrated WhatsApp, SMS, and chatbot platforms and 6 ACS/TR-069 platforms (GenieACS, Anlix, CPEHUB, Int6 Tech, Made4it, OLT Cloud), with no integration fee. | Its own altACS and altChat products, offered separately. Source: altaredesistemas.com.br/altacs-acs-tr069. | | API | REST, public documentation (docs, GitHub, Postman), OAuth, and published request limits. No integration fee. | Documentation provided only upon request. Source: altaredesistemas.com.br/integracoes. | | Backup and hosting | Included. Daily, automatic, in the Hubsoft cloud (AWS S3), regardless of where the server is located. Replication server option. | Not publicly disclosed. | | Tax | Native NFCom (model 62) and NF-e (model 55), directly integrated with SEFAZ. NFSe through dedicated integrations (Focus NFe, Notazz, NotaAPI, Seidor). SPED EFD Contributions. IBS/CBS fields ready. | NFCom model 62 documented. Source: altaredesistemas.com.br/nfcom-modelo-62. | | FTTH network mapping | Native FTTH network mapping, included in the license, with integration with OZmap, GeoGrid, Geomap, and Geosite. OLTs from 26 manufacturers integrated. | Not mentioned on the website. | | Banks, bank slips, and PIX | Registered bank slips with 19 banks (including Banco do Brasil, Bradesco, Caixa, Itaú, Santander, Sicoob, Sicredi, Inter, and Banrisul), PIX via API with 8 institutions, Automatic PIX with Banco do Brasil, BTG Pactual, Efí, and Itaú, and cards through Cielo, Getnet, Efí, Celcoin, Lytex, and others. No integration fee. | Billing with Pix and bank slips (boletos); banks are mentioned among the integrations, without names. Pix Automático is not mentioned. Source: altaredesistemas.com.br. | | Governance | Available through an authenticator app, with the option to make it mandatory for everyone. Profile-based permissions, audit log, appointed DPO, and published LGPD policy. | Published privacy policy. Source: altaredesistemas.com.br/politica-de-privacidade. | ## How it works at Hubsoft * **Managed infrastructure:** The on-premises or cloud server is delivered with Hubsoft's own ISO and managed by the Hubsoft team: firewall, certificates, monitoring, and updates. The provider does not need to maintain an infrastructure team for the ERP. * **Backup included:** Automatic daily copy to the Hubsoft cloud, regardless of where the server is located. Replication server option for those who want fast failover. * **Always on the current version:** System updates are applied by Hubsoft, with a public changelog. * **License based on active services:** No charges per user, simultaneous access, module, or integration. Everything the provider needs to operate is native and included: customers, service and work orders, finance, inventory, networks, FTTH mapping, CRM, invoicing, BI and dashboards, Hubsoft App (technician and sales rep), and the web Subscriber Portal. Optional products, contracted as needed (Expand your operation): Customer App with the provider's brand, HubIA, Dynamic Automation, HubFrotas, Neutral Network, and Resale. * **Open API:** Public documentation, OAuth, and published request limits, with no integration fee. More than 250 systems integrated, including OLTs, ACS, messaging, mapping, banks, MVNO, and SVA. ## What Altarede documents and Hubsoft does not have * “Starting at” prices published. * Integrated Zabbix monitoring (altNOC). ## How to migrate from Altarede to Hubsoft 1. Hubsoft has already migrated internet service providers (ISPs) that previously used Altarede; migration starts with read-only database access or an export from the current system. 2. The implementation team performs an assessment, creates a migration plan, runs a test migration, and provides support until stabilization. 3. Customers, contracts, finance, service requests, inventory, and network data are included in the migration; any items requiring validation are agreed upon before the switch. Read more in [what migrating to Hubsoft is like](/en/why-hubsoft/what-is-migrating-to-hubsoft-like/), [how to choose an ERP for an ISP](/en/how-to-choose-erp-for-provider/) and in [all comparisons](/en/comparison/). See also: [Hubsoft vs IXC](/en/comparison/hubsoft-vs-ixc/), [Hubsoft vs MK Solutions](/en/comparison/hubsoft-vs-mk-solutions/), [Hubsoft vs Voalle](/en/comparison/hubsoft-vs-voalle/), [Hubsoft vs Atlaz](/en/comparison/hubsoft-vs-atlaz/), [Hubsoft vs Mikweb](/en/comparison/hubsoft-vs-mikweb/), [Hubsoft vs ReceitaNet](/en/comparison/hubsoft-vs-receitanet/) and [all comparisons](/en/comparison/). ## Sources consulted Hubsoft sources: [features](/en/features/), [API Hubsoft](/en/developers/hubsoft-api/), [integrations](/en/integrations/), [what migrating to Hubsoft is like](/en/why-hubsoft/what-is-migrating-to-hubsoft-like/), [docs.hubsoft.com.br](https://docs.hubsoft.com.br). * [Altarede: pricing](https://altaredesistemas.com.br/precos.html) * [Altarede: integrations](https://altaredesistemas.com.br/integracoes.html) * [Altarede: NFCom model 62](https://altaredesistemas.com.br/nfcom-modelo-62.html) * [Altarede: altACS](https://altaredesistemas.com.br/altacs-acs-tr069.html) _Comparison prepared by Hubsoft based on the public documentation of the providers cited (websites, help centers, technical documentation, and app stores), consulted on 10/09/2026\. The mentioned brands belong to their respective owners and are cited for identification purposes only. "Not publicly disclosed" means we did not find the information in the provider's public documentation, not that the feature does not exist. Found something outdated? Email marketing@hubsoft.com.br and we will review it._ ## Questions about migrating from Altarede to Hubsoft ### Can you migrate from Altarede to Hubsoft without interrupting operations? With minimal impact. During preparation, our team performs a test migration and validates the data with the customer before scheduling the final cutover. Until then, the internet service provider (ISP) continues using its current system without changing anything in its operations, giving the team time to review the data and train on the new system. The final migration is typically carried out after 7 p.m., or at another time agreed upon with the customer, depending on the operation’s size and specific requirements. For ISPs with up to 30,000 subscribers, it usually takes up to 12 hours, and the customer starts using Hubsoft at 8 a.m. the following day. After going live, the ISP receives up to 10 business days of specialized support, with a dedicated migration team to support the transition and help identify and correct any inconsistencies. For ISPs that prefer to migrate over the weekend, Hubsoft also offers specific packages. Talk to a consultant to learn more about the terms. ### Does Hubsoft charge per user? No. Hubsoft’s license is based on the size of the active service base, with no charges per user, simultaneous access, or integration. Additional modules and services, such as the Customer App with the provider’s branding, are contracted separately. ![Illuminated fiber optic cables converging into a connection hub](/_astro/site-cta04_TkBg7.webp) ## Compare with your real operation Book a demo and bring your questions: our team shows Hubsoft running in the reality of your ISP. 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