# Customer Management for ISPs | Hubsoft

> View each subscriber’s plans, financial details, services, work orders, and equipment on one integrated screen.

Fonte: https://hubsoft.io/en/features/customers/

![Cliente](/_astro/Cliente-1_yjrUp.webp) 

Customers

# Customer Management

Hubsoft’s Customers module brings all subscriber data together on one integrated screen: plans, financial details, services, work orders, and equipment linked to the account. The customer dashboard summarizes open and paid charges, pending work orders, support interactions, and the subscribed plan.

[ Request a demo ](/en/request-a-demo/)[ Features ](/en/features/) 

![Customers](https://i.ytimg.com/vi/FN9ciiLRNjw/hqdefault.jpg) 

## Highlights

* Integrated customer screen with separate menus
* Charges, invoices, renegotiations, and receipts for each customer
* Contracts, add-on packages, telephony, and connection statements
* Dashboard with a summary of financial details, work orders, and support interactions

## Customers capabilities

* ###  Customer financial information  
View charges, invoices, renegotiations, billing events, card processing, and receipts for each customer of your internet service provider (ISP).
* ###  Customer services  
Access all information about the customer’s services, including contracts, add-on packages, telephony details, and connection statements.
* ###  Customer dashboard  
The customer dashboard summarizes open and paid charges, pending or awaiting work orders, support interactions, the service or plan, and much more.

The customer screen is fully integrated: from a single account, you can view all customer data in separate menus, including plans, financial details, work orders, and linked equipment.

## Customer financial information

View charges, invoices, renegotiations, billing events, card processing, and receipts for each customer of your internet service provider (ISP).

![Hubsoft screen: Customer billing information](/_astro/func-funcionalidadesclientes-site-2png_ZXuYVD.webp)

## Customer services

Access all information about the customer’s services, including contracts, add-on packages, telephony details, and connection statements.

![Hubsoft screen: Customer services](/_astro/func-funcionalidadesclientes-site-3png_Z9rqlJ.webp)

## Customer dashboard

The customer dashboard summarizes open and paid charges, pending or awaiting work orders, support interactions, the service or plan, and much more.

![Hubsoft screen: Customer dashboard](/_astro/func-funcionalidadesclientes-site-4png_EB8ea.webp)

## Learn more

We prepared a video that provides more details about this feature in the system. And remember: at Hub Academia, you’ll find complete training that teaches you Hubsoft’s features in depth.

[Watch the video on YouTube](https://www.youtube.com/watch?v=u%5FkzHnelZcY)

## Frequently asked questions

### What information appears on the customer screen in Hubsoft?

The screen brings together plans, financial details, work orders, equipment linked to the account, and customer services such as contracts, add-on packages, telephony, and connection statements.

### Can I view each subscriber’s financial history?

Yes. The customer’s financial area includes charges, invoices, renegotiations, billing events, card processing, and receipts.

### What does the customer dashboard show?

The dashboard summarizes open and paid charges, pending or awaiting work orders, support interactions, and the subscribed service or plan.

## Other Hubsoft modules

* ### [Support and Work Orders](/en/features/customer-service-and-work-orders/)  
Manage support requests and work orders with complete control, protocol generation, technician scheduling, and work order execution through the app.
* ### [Finance](/en/features/billing/)  
Manage accounts payable, financial transactions, and automated monthly billing, with a detailed view of remittances, returns, and payments received.
* ### [Mapping](/en/features/network-mapping/)  
Map your network with real-time geolocation, FTTH documentation, technician tracking, and advanced customization of map elements.
* ### [CRM](/en/features/crm/)  
Manage relationships with potential customers in a customizable CRM, with labels, cards, permissions and conversion of prospects into customers.
* ### [Electronic Invoices](/en/features/electronic-invoices/)  
Issue telecom invoices, NFCom, product NF-e and service NFS-e automatically, integrated with Sefaz and city tax systems.
* ### [Networks](/en/features/network-management/)  
Document and manage your network with IP control, integration with concentrators and OLTs, a data usage dashboard, and Point of Presence registration.
* ### [Inventory](/en/features/inventory/)  
Manage your inventory with precision: inventory locations, movements, receipt via supplier NF-e XML, physical counts, and purchase requests.
* ### [Dashboards & Analytics](/en/features/dashboards-and-analytics/)  
Monitor your provider with clear dashboards, support charts and custom reports and dashboards powered by the built-in Metabase.
* ### [Tasks](/en/features/tasks/)  
Manage, categorize and automate tasks to streamline workflows and keep track of your team’s activities.
* ### [Reports](/en/features/reports/)  
Create custom reports for management.

![Two professionals reviewing a KPI dashboard together on a monitor](/_astro/site-cta02_OQhqg.webp) 

## See the Customers module working at your ISP

[ Request a demo ](/en/request-a-demo/)