# Dashboards & BI for internet service providers | Hubsoft

> Monitor your internet service provider with intuitive dashboards, support charts and custom reports powered by Metabase, built into Hubsoft.

Fonte: https://hubsoft.io/en/features/dashboards-and-analytics/

Dashboards & Analytics

# Dashboards and reports for internet service providers

The Hubsoft Dashboards & Analytics module presents the essential data for monitoring an internet provider’s operations in a simple, intuitive way, including support charts. With Metabase built into the system and querying the database directly, the provider can create custom reports and dashboards.

[ Request a demo ](/en/request-a-demo/)[ Features ](/en/features/) 

![Dashboards & Analytics](https://i.ytimg.com/vi/y71x8KZ4_LE/hqdefault.jpg) 

## Highlights

* Main dashboard with simple, intuitive data
* Charts to monitor support interactions
* Custom reports with built-in Metabase
* Custom dashboards built on the database

## Dashboards & Analytics capabilities

* ###  Support monitoring  
Understand and control your support interactions through clear, well-organized charts and data.
* ###  Custom reports  
Metabase, built into the system, queries the database directly and lets you build your own reports.
* ###  Custom dashboards  
Just like reports, you can build custom dashboards by querying the information in the database.

The system’s main dashboard presents information in a simple, intuitive way. This data is essential for tracking and understanding your provider’s operations.

## Support monitoring

Understand and control your support interactions through clear, well-organized charts and data.

![Hubsoft screen: Support monitoring](/_astro/func-funcionalidadesatend-dashpng_Z1h5dWO.webp)

## Custom reports

Metabase, built into the system, queries the database directly and lets you build your own reports.

![Hubsoft screen: Custom reports](/_astro/func-funcionalidades4-dashboardpng_y6em2.webp)

## Custom dashboards

Just like reports, you can build custom dashboards by querying the information in the database.

![Hubsoft screen: Custom dashboards](/_astro/func-funcionalidades3-dashboard-1-removebg-previewpng_2vFgha.webp)

## Learn more

We’ve prepared a video that shows more of this feature in the system. And remember: Hub Academia offers complete training that covers Hubsoft’s features in depth.

[Watch the video on YouTube](https://www.youtube.com/watch?v=-spaTieA1iU)

## Frequently asked questions

### Can I build custom reports in Hubsoft?

Yes. Hubsoft includes Metabase, which queries the database directly and lets you create your own reports.

### Does Hubsoft include native business intelligence?

Yes. Native dashboards and business intelligence are among Hubsoft’s differentiators, with custom dashboards built from the information in the database.

### What does the main dashboard show?

It presents, in a simple and intuitive way, the essential data for tracking and understanding the provider’s operations, including support charts.

## Other Hubsoft modules

* ### [Support and Work Orders](/en/features/customer-service-and-work-orders/)  
Manage support requests and work orders with complete control, protocol generation, technician scheduling, and work order execution through the app.
* ### [Finance](/en/features/billing/)  
Manage accounts payable, financial transactions, and automated monthly billing, with a detailed view of remittances, returns, and payments received.
* ### [Mapping](/en/features/network-mapping/)  
Map your network with real-time geolocation, FTTH documentation, technician tracking, and advanced customization of map elements.
* ### [CRM](/en/features/crm/)  
Manage relationships with potential customers in a customizable CRM, with labels, cards, permissions and conversion of prospects into customers.
* ### [Customers](/en/features/customers/)  
Centralize each customer’s information on one integrated screen, including plans, financial details, services, work orders, and linked equipment.
* ### [Electronic Invoices](/en/features/electronic-invoices/)  
Issue telecom invoices, NFCom, product NF-e and service NFS-e automatically, integrated with Sefaz and city tax systems.
* ### [Networks](/en/features/network-management/)  
Document and manage your network with IP control, integration with concentrators and OLTs, a data usage dashboard, and Point of Presence registration.
* ### [Inventory](/en/features/inventory/)  
Manage your inventory with precision: inventory locations, movements, receipt via supplier NF-e XML, physical counts, and purchase requests.
* ### [Tasks](/en/features/tasks/)  
Manage, categorize and automate tasks to streamline workflows and keep track of your team’s activities.
* ### [Reports](/en/features/reports/)  
Create custom reports for management.

![Two professionals reviewing a KPI dashboard together on a monitor](/_astro/site-cta02_OQhqg.webp) 

## See the Dashboards & Analytics module working at your ISP

[ Request a demo ](/en/request-a-demo/)