# ISP management software features | Hubsoft

> Explore Hubsoft modules for internet service providers: customer service and work orders, billing, NFCom, FTTH mapping, CRM, inventory, networks and more.

Fonte: https://hubsoft.io/en/features/

Features

# Features of the Hubsoft ISP management system

Hubsoft is organized into modules, each with its own features, and access to them follows each user’s permissions.

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![Laptop and tablet showing modular management dashboards on a desk](/_astro/site-pgfuncionalidades_ijJCK.webp) 

## Hubsoft modules

Integrated modules at no extra cost, designed for an ISP’s day-to-day work.

* ### [Support and Work Orders](/en/features/customer-service-and-work-orders/)  
Manage support requests and work orders with complete control, protocol generation, technician scheduling, and work order execution through the app.  
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* ### [Finance](/en/features/billing/)  
Manage accounts payable, financial transactions, and automated monthly billing, with a detailed view of remittances, returns, and payments received.  
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* ### [Mapping](/en/features/network-mapping/)  
Map your network with real-time geolocation, FTTH documentation, technician tracking, and advanced customization of map elements.  
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* ### [CRM](/en/features/crm/)  
Manage relationships with potential customers in a customizable CRM, with labels, cards, permissions and conversion of prospects into customers.  
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* ### [Customers](/en/features/customers/)  
Centralize each customer’s information on one integrated screen, including plans, financial details, services, work orders, and linked equipment.  
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* ### [Electronic Invoices](/en/features/electronic-invoices/)  
Issue telecom invoices, NFCom, product NF-e and service NFS-e automatically, integrated with Sefaz and city tax systems.  
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* ### [Networks](/en/features/network-management/)  
Document and manage your network with IP control, integration with concentrators and OLTs, a data usage dashboard, and Point of Presence registration.  
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* ### [Inventory](/en/features/inventory/)  
Manage your inventory with precision: inventory locations, movements, receipt via supplier NF-e XML, physical counts, and purchase requests.  
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* ### [Dashboards & Analytics](/en/features/dashboards-and-analytics/)  
Monitor your provider with clear dashboards, support charts and custom reports and dashboards powered by the built-in Metabase.  
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* ### [Tasks](/en/features/tasks/)  
Manage, categorize and automate tasks to streamline workflows and keep track of your team’s activities.  
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* ### [Reports](/en/features/reports/)  
Create custom reports for management.  
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## Questions about the modules

### Do I need to buy extra modules to use all Hubsoft features?

Not for the core modules: BI, Inventory, FTTH Mapping, CRM, Finance, Customer Service and the other management features are already included in the contract at no extra cost. Some add-on modules, such as the white-label Customer App, Neutral Network, Fleet Management and Dynamic Automation, are purchased separately, depending on the ISP’s needs.

### **Does Hubsoft charge based on the number of users or simultaneous access?**

No! At Hubsoft, we believe freedom should be non-negotiable. That’s why we don’t charge based on the number of users, simultaneous access, or any other limitation on your operations. Use the system however you prefer, without worrying about extra costs.

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![Two professionals reviewing a KPI dashboard together on a monitor](/_astro/site-cta02_OQhqg.webp) 

## Start changing the way you manage your internet service provider today.

[ Talk to our sales team ](/en/request-a-demo/)