# Hubsoft integration with PliQCX

> PliQCX automates NPS, CSAT, and CES surveys and monitors online reputation with AI using the 4R methodology. It is Hubsoft’s integration partner.

Fonte: https://hubsoft.io/en/integrations/pliq-play/

![Logo PliQCX](/_astro/parceiro-pliq-play-recortado-mv11zp2w_ZV9EJs.webp) 

[  Hubsoft partner ](/en/partners/pliq-play/) [Survey Automation](/en/integrations/category/automacao-de-pesquisas/) 

# Hubsoft integration with PliQCX

Hubsoft, an ERP for internet service providers (ISPs), integrates with PliQCX, a customer experience platform. PliQCX automates NPS, CSAT, and CES surveys and tracks brand reputation in a single dashboard, with a focus on retention.

PliQCX automates NPS, CSAT, and CES surveys and monitors online reputation with AI using the 4R methodology. It is Hubsoft’s integration partner.

[ Request a Demo ](/en/request-a-demo/) [About the partnership →](/en/partners/pliq-play/) [Partner website](https://pliq.com.br/) 

## About PliQCX

PliQCX specializes in customer experience, offering a retention platform for recurring-revenue businesses. The platform combines survey automation, online reputation monitoring, and AI-powered data analysis. Its work follows the 4R methodology: Relationships, Reputation, Retention, and Reactivation.

## What PliQCX offers

* Surveys using NPS, CSAT, and CES metrics.
* Messages sent through WhatsApp, SMS, email, and other channels.
* Real-time alerts when a customer shows dissatisfaction.
* Reputation monitoring on Google, Reclame Aqui, and social media.
* AI-powered sentiment analysis of feedback, with suggested responses.
* Reactivation campaigns for former customers and sales campaigns for the customer base.

## What you need

* A contract with PliQCX. The company offers a demo through its website.
* The Hubsoft wiki does not detail which Hubsoft data and events PliQCX uses. PliQCX and the Hubsoft team provide configuration guidance.

## PliQCX and Hubsoft partnership

PliQCX is a Hubsoft partner. See how it works on the [PliQCX partnership page](/en/partners/pliq-play/).

## Frequently asked questions

### Which satisfaction metrics does PliQCX measure?

NPS, CSAT, and CES, along with reputation tracking on Google, Reclame Aqui, and social media.

### Do I need to contract PliQCX separately?

Yes. The platform belongs to PliQCX, and you contract directly with the company.

Reviewed on 10/10/2026.

![Illuminated fiber optic cables converging into a connection hub](/_astro/site-cta04_TkBg7.webp) 

## Want to use this integration with your internet service provider (ISP)?

[ Request a Demo ](/en/request-a-demo/)