HubIA: everything about your ISP, just one question away
Customer, contract, billing, work order, address, equipment. Ask the way you normally speak, and HubIA responds in seconds, right in the HubSoft screens you already use.
Stop wasting time jumping from screen to screen
Real answers. Greater efficiency for your entire team.
HubIA queries your ISP’s data directly in HubSoft at the moment you ask. Answers come from what is registered in the system; when needed, check the source screen.
With a simple question, your team finds information much faster. Customer service understands the customer’s situation, the finance team checks invoices and overdue accounts, technicians locate work orders and equipment, and management gets answers without having to wait for reports.
And for those joining the team, it’s even simpler: instead of memorizing menus and paths, they just ask.
No more waiting for reports or conflicting information
No filters, no reports. The result arrives in an organized format, with shortcuts to the right screen. From question straight to action!
Greater efficiency for your entire team!
The result arrives in an organized format, with shortcuts to the right screen.
-
Respects permissions
AI only sees what you can see;
-
Nothing changes without you
actions such as opening a work order only happen with your approval;
-
Everything is audited
every query and action is recorded;
-
Isolated data
your ISP’s information is never mixed with anyone else’s;
-
You choose the AI
use your own keys and maintain control over your provider and costs;
-
From question straight to action