Features
Features of the Hubsoft ISP management system
Hubsoft is organized into modules, each with its own features, and access to them follows each user’s permissions.
Hubsoft modules
Integrated modules at no extra cost, designed for an ISP’s day-to-day work.
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Support and Work Orders
Manage support requests and work orders with complete control, protocol generation, technician scheduling, and work order execution through the app.
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Finance
Manage accounts payable, financial transactions, and automated monthly billing, with a detailed view of remittances, returns, and payments received.
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Mapping
Map your network with real-time geolocation, FTTH documentation, technician tracking, and advanced customization of map elements.
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CRM
Manage relationships with potential customers in a customizable CRM, with labels, cards, permissions and conversion of prospects into customers.
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Customers
Centralize each customer’s information on one integrated screen, including plans, financial details, services, work orders, and linked equipment.
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Electronic Invoices
Issue telecom invoices, NFCom, product NF-e and service NFS-e automatically, integrated with Sefaz and city tax systems.
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Networks
Document and manage your network with IP control, integration with concentrators and OLTs, a data usage dashboard, and Point of Presence registration.
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Inventory
Manage your inventory with precision: inventory locations, movements, receipt via supplier NF-e XML, physical counts, and purchase requests.
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Dashboards & Analytics
Monitor your provider with clear dashboards, support charts and custom reports and dashboards powered by the built-in Metabase.
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Tasks
Manage, categorize and automate tasks to streamline workflows and keep track of your team’s activities.
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Reports
Create custom reports for management.
Questions about the modules
Do I need to buy extra modules to use all Hubsoft features?
Not for the core modules: BI, Inventory, FTTH Mapping, CRM, Finance, Customer Service and the other management features are already included in the contract at no extra cost. Some add-on modules, such as the white-label Customer App, Neutral Network, Fleet Management and Dynamic Automation, are purchased separately, depending on the ISP’s needs.
Does Hubsoft charge based on the number of users or simultaneous access?
No! At Hubsoft, we believe freedom should be non-negotiable. That’s why we don’t charge based on the number of users, simultaneous access, or any other limitation on your operations. Use the system however you prefer, without worrying about extra costs.
