The complete ERP for your internet service provider (ISP)
From support tickets to billing, the system that keeps up with your entire ISP operation.
Automate tasks and free up your team's time
With Dynamic Automations, tasks that are done manually today happen automatically.
Discover the ERP already serving more than 1,000 ISPs.
Booth 06 - October 28 and 29, Costão do Santinho (SC).
More than 1,000 ISPs already use Hubsoft
A system built for the ISP market, not adapted to it.
One system for every area of your internet service provider (ISP).
A platform designed to make your internet service provider's (ISP's) operations more efficient and connected. With HubSoft, your team has an intuitive experience and solutions that adapt to the reality of your business. Discover HubSoft and see how we can transform your ISP's daily operations.
Support and Work Orders: See it in action in practice!
Manage support requests and work orders with complete control, protocol generation, technician scheduling, and work order execution through the app.
Learn more: Support and Work OrdersFinance: See it in action in practice!
Manage accounts payable, financial transactions, and automated monthly billing, with a detailed view of remittances, returns, and payments received.
Learn more: FinanceMapping: See it in action in practice!
Map your network with real-time geolocation, FTTH documentation, technician tracking, and advanced customization of map elements.
Learn more: MappingCRM: See it in action in practice!
Manage relationships with potential customers in a customizable CRM, with labels, cards, permissions and conversion of prospects into customers.
Learn more: CRMCustomers: See it in action in practice!
Centralize each customer’s information on one integrated screen, including plans, financial details, services, work orders, and linked equipment.
Learn more: CustomersElectronic Invoices: See it in action in practice!
Issue telecom invoices, NFCom, product NF-e and service NFS-e automatically, integrated with Sefaz and city tax systems.
Learn more: Electronic InvoicesNetworks: See it in action in practice!
Document and manage your network with IP control, integration with concentrators and OLTs, a data usage dashboard, and Point of Presence registration.
Learn more: NetworksInventory: See it in action in practice!
Manage your inventory with precision: inventory locations, movements, receipt via supplier NF-e XML, physical counts, and purchase requests.
Learn more: InventoryDashboards & Analytics: See it in action in practice!
Monitor your provider with clear dashboards, support charts and custom reports and dashboards powered by the built-in Metabase.
Learn more: Dashboards & AnalyticsTasks: See it in action in practice!
Manage, categorize and automate tasks to streamline workflows and keep track of your team’s activities.
Learn more: Tasks
What our customers say about us
Feedback from some of the ISPs that are Hubsoft customers.
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Sempre Internet
We have been working with HubSoft for 8 years. Today, the system makes things much easier for users and enables our team to work more smoothly day to day. It is software developed within an internet service provider (ISP), so it understands our challenges and helps us address them in practice. One of the major differentiators I see in HubSoft is precisely its close relationship with the support team, its ability to deliver solutions for complex situations, and, above all, its understanding of our needs and its willingness to evolve alongside the provider. HubSoft has been a great business partner for Sempre Internet.
— Warley Cotta
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N4 Telecom
Talking about a tool that adds so much value for us is easy. For us, internet service providers (ISPs), who already have so many problems to solve throughout the day, HubSoft came in to make a difference. Seven years ago, when we migrated, we found many solutions and strengths in HubSoft that make a difference in our daily operations—features we had not found in other systems. To any internet service provider (ISP) that does not yet have HubSoft, we use it, trust it, and recommend it!
— Alam Aguiar
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Mídia Net
We have been working with HubSoft for more than 6 years. It was essentially our first ERP from the very beginning of our operations, and we are extremely satisfied today, especially with the technical support conditions, service quality, responsiveness, and the company’s sense of responsibility. One of the major differentiators has always been the support provided for various integrations, whether with chat, neutral networks, or other companies. This is something we value greatly because HubSoft always views the internet service provider (ISP) as a partner.
— Antônio
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Maxx Conectado
The way we use the system today has changed the day-to-day operations of the internet service provider (ISP) significantly. It’s practically impossible for a new person to join the team and not know how to use HubSoft, because it’s intuitive. Here, I look up the customer; here, I view the service; here, I check the finances; here, I unblock a service. People already know where to find things as soon as they join. What we need to guide them on is how to operate in each situation. But when it comes to the system itself, people can already use it thanks to its visual simplicity and interface.
— Saimon
Your operation connected to the rest of the market.
With Hubsoft's open API, you can connect the system to the tools already part of your ISP's routine, such as payment, tax, network, messaging, and BI tools, with no integration fees and no closed ecosystem.
250+ platforms already integrated · REST and webhook connections
Why choose us?
- new features and improvements included per year
- +500
- of managed subscribers and +35 thousand active users in the system
- +5 million
- integrated systems and platforms
- +250
- in financial transactions
- +5 billion
- Core system SLA above 99.999%
- Native dashboards and Business Intelligence
- Specialists in company mergers and acquisitions
- Data migration experience: +30 systems migrated from the market
- Excellence in customer service
- We simplify complexity with intuitive, self-explanatory interfaces
- Accessible, straightforward, fast, and efficient support
- Choosing who to connect with: that's freedom
Frequently asked questions
If your question isn't answered here, visit our wiki or talk to a specialist.
Can Hubsoft be accessed from anywhere?
Yes! Hubsoft is a web-based system: you can access it from anywhere, at any time, using only an internet browser. This provides flexibility and easy access for your entire team.
Can I choose where to host the Hubsoft system?
Yes, you can choose the option that best meets your company’s needs. If you prefer to keep everything under your internal control, the internet service provider (ISP) can host the system on local servers; if you prefer the flexibility and scalability of the cloud, you can host it in the cloud.
Does Hubsoft charge based on the number of users or simultaneous access?
No! At Hubsoft, we believe freedom should be non-negotiable. That’s why we don’t charge based on the number of users, simultaneous access, or any other limitation on your operations. Use the system however you prefer, without worrying about extra costs.
How does Hubsoft ensure a smooth migration for my ISP?
Hubsoft handles every detail of the migration, ensuring that your data is transferred accurately and securely. With more than 30 market systems already migrated and a 95% accuracy rate, our specialized team guides the process smoothly, without negatively impacting your operations.
