Credit Protection (API integration)
Hubsoft integration with ISP Score
Hubsoft, an ERP for internet service providers (ISPs), integrates with ISP Score for credit protection among providers. The platform brings together the sector’s delinquency history and helps evaluate customers before signing a contract.
ISP Score is a collaborative delinquency database created for internet service providers (ISPs). Providers can check a customer’s CPF or CNPJ history before signing a contract and record restrictions.
About ISP Score
ISP Score is a collaborative platform designed to protect internet service providers (ISPs) against delinquency. It works as a unified industry database: each participating provider contributes anonymized data on delinquent customers. The goal is to check the delinquency history of a CPF or CNPJ before signing a contract, record restrictions, and reduce losses from customers who switch providers while leaving debts behind.
What the integration does
- CPF and CNPJ searches in the ISP Score database, including the customer’s delinquency history with other providers.
- Recording restrictions for delinquent customers in the collaborative database.
The integration is implemented through an API, according to the page category.
What you need
- An active ISP Score account.
- The Hubsoft implementation team provides configuration guidance.
Frequently asked questions
Does ISP Score replace credit bureaus?
ISP Score is a database specific to the internet service provider sector, built from data provided by its participants. Traditional credit bureaus, such as Serasa and SPC, have their own integrations in Hubsoft.
Is my customers’ data exposed to other providers?
According to ISP Score, delinquent customers’ data is shared in an anonymized and secure manner.
Reviewed on 10/10/2026.
