Consulting partner Hubsoft partner Billing Systems
SBC Cobranças and Hubsoft: outsourced collection for ISPs
SBC Cobranças is a partner of Hubsoft, the ERP for internet service providers (ISPs), for billing and credit recovery. With this partnership, ISPs using Hubsoft have the option to outsource portfolio collection, from preventive outreach to aged debt.
What the ISP gets
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Collection at every stage
From preventive collection to recovery of portfolios overdue by up to 5 years.
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Dedicated operation
SBC handles each portfolio with fixed agent positions.
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People and automation
The service combines a qualified human team with automation.
How to get started
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Talk to SBC
Present the ISP's portfolio and what needs to be collected.
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Define the scope
Agree with SBC on which collection stages it will handle.
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Align with Hubsoft
Confirm with Hubsoft how portfolio data is transferred from Hubsoft to SBC.
About the partnership
SBC Cobranças, whose legal name is Sistema Brasileiro de Cobranças LTDA, is a credit cycle management company. It provides customer service, preventive collection, recovery of debts from 1 to 90 days overdue, and collection of overdue portfolios from 91 days to 5 years. It operates with dedicated teams and fixed agent positions in a hybrid model combining human service and automation.
SBC is one of Hubsoft's partners in the collection systems category. For ISPs, it is a way to entrust collection to a specialized team while keeping Hubsoft as the management system. How the portfolio is transferred and monitored is agreed upon with SBC.
What the consultancy offers
Services delivered to the ISP, together with the Hubsoft team.
- Customer service
- Preventive collection
- Recovery of debts 1 to 90 days overdue
- Portfolios 91 days to 5 years overdue
Questions about the SBC Cobranças partnership
How do I contract SBC Cobranças?
Directly with SBC Cobranças. If you need contact information, ask Hubsoft.
How much does it cost?
The service terms and compensation are defined by SBC Cobranças with each ISP.
Who should I contact?
Negotiations with debtors and collection progress are handled by SBC. Invoices, account information, and Hubsoft usage are handled by Hubsoft support.
