Comparison
Hubsoft vs. Gesprov: ERP comparison for ISPs in Brazil’s Northeast
Hubsoft and Gesprov are two systems for internet service providers (ISPs). Here, we compare what each one publicly documents, criterion by criterion, with sources and dates.
Quick answer
Gesprov provides on-demand integrations, publishes a technician app, and promises a response within 4 business hours. Hubsoft offers a free public API, technician and sales rep apps, and Subscriber Center included, plus in-system chat and server and RADIUS emergencies handled at no cost until 11 p.m., every day.
How this comparison was made: Each line about Gesprov comes from the provider's own public documentation, consulted on 10/09/2026, and the sources are listed at the end of the page. Where the provider does not publish the information, we write "not publicly disclosed." There are no scores, rankings, or opinions about quality: only what each provider documents.
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Hubsoft and Gesprov, criterion by criterion
What each vendor documents publicly. The source of each line is in the cell and listed at the end of the page.
| Criterion | Hubsoft | Gesprov |
|---|---|---|
| API | REST, public documentation (docs, GitHub, Postman), OAuth, and published request limits. No integration fee. | "On-demand" integrations. Source: gesprov.com.br/integracoes. |
| Backup and hosting | Included. Daily, automatic, in the Hubsoft cloud (AWS S3), regardless of where the server is located. Replication server option. | Not publicly disclosed. |
| Apps | Hubsoft App (Android and iOS) included: technician and sales rep in the same app. Web Subscriber Portal included. Customer App with the provider's brand is an additional module. | Field technician app only. Source: gesprov.com.br/modulos. |
| FTTH network mapping | Native FTTH network mapping, included in the license, with integration with OZmap, GeoGrid, Geomap, and Geosite. OLTs from 26 manufacturers integrated. | Not mentioned; FiberHome, Intelbras, Huawei, and ZTE OLTs listed. Source: gesprov.com.br/integracoes. |
| Banks, bank slips, and PIX | Registered bank slips with 19 banks (including Banco do Brasil, Bradesco, Caixa, Itaú, Santander, Sicoob, Sicredi, Inter, and Banrisul), PIX via API with 8 institutions, Automatic PIX with Banco do Brasil, BTG Pactual, Efí, and Itaú, and cards through Cielo, Getnet, Efí, Celcoin, Lytex, and others. No integration fee. | 16 banks and payment gateways: Banco do Brasil, Bradesco, Caixa, Itaú, Santander, Safra, Sicoob, Sicredi, Unicred, Asaas, EFI Bank, Gerencianet, EasyPag, GalaxPay, Juno, and Mercado Pago. Pix Automático not mentioned. Source: gesprov.com.br/integracoes. |
| Support | Human support, included, with no limit on tickets, Monday through Friday, 8 a.m. to 6 p.m., via in-system chat, WhatsApp, 0800, and email. Server and RADIUS emergencies handled at no extra cost Monday through Friday, 6 p.m. to 11 p.m., and on Saturdays, Sundays, and Brazilian national holidays, 7 a.m. to 11 p.m. 24/7 coverage with the On-Call (Standby) service, contracted separately. | "Response within 4 hours during business hours." Source: gesprov.com.br. |
| Tax | Native NFCom (model 62) and NF-e (model 55), directly integrated with SEFAZ. NFSe through dedicated integrations (Focus NFe, Notazz, NotaAPI, Seidor). SPED EFD Contributions. IBS/CBS fields ready. | NFCom, NF-e, and SPED. Source: gesprov.com.br/modulos. |
| Chatbot | Open model: 20 integrated WhatsApp, SMS, and chatbot platforms and 6 ACS/TR-069 platforms (GenieACS, Anlix, CPEHUB, Int6 Tech, Made4it, OLT Cloud), with no integration fee. | Proprietary bot (Zapline). Source: gesprov.com.br. |
How it works at Hubsoft
- Managed infrastructure: The on-premises or cloud server is delivered with Hubsoft's own ISO and managed by the Hubsoft team: firewall, certificates, monitoring, and updates. The provider does not need to maintain an infrastructure team for the ERP.
- Backup included: Automatic daily copy to the Hubsoft cloud, regardless of where the server is located. Replication server option for those who want fast failover.
- Always on the current version: System updates are applied by Hubsoft, with a public changelog.
- License based on active services: No charges per user, simultaneous access, module, or integration. Everything the provider needs to operate is native and included: customers, service and work orders, finance, inventory, networks, FTTH mapping, CRM, invoicing, BI and dashboards, Hubsoft App (technician and sales rep), and the web Subscriber Portal. Optional products, contracted as needed (Expand your operation): Customer App with the provider's brand, HubIA, Dynamic Automation, HubFrotas, Neutral Network, and Resale.
- Open API: Public documentation, OAuth, and published request limits, with no integration fee. More than 250 systems integrated, including OLTs, ACS, messaging, mapping, banks, MVNO, and SVA.
What Gesprov documents and Hubsoft does not have
- Published support response time: within 4 hours during business hours.
- Proprietary WhatsApp bot (Zapline).
How to migrate from Gesprov to Hubsoft
- Hubsoft has already migrated ISPs that were using Gesprov; migration begins with read-only access to the database or an export from the current system.
- The implementation team performs an assessment, creates a migration plan, conducts a test migration, and provides support through stabilization.
- Customers, contracts, financial data, service requests, inventory, and network data are included in the migration; anything requiring validation is agreed upon before the cutover.
Read more in what migrating to Hubsoft is like, how to choose an ERP for an ISP and in all comparisons.
See also: Hubsoft vs IXC, Hubsoft vs MK Solutions, Hubsoft vs Voalle, Hubsoft vs Controllr, Hubsoft vs Leaf, Hubsoft vs Mikweb and all comparisons.
Sources consulted
Hubsoft sources: features, API Hubsoft, integrations, what migrating to Hubsoft is like, docs.hubsoft.com.br.
Comparison prepared by Hubsoft based on the public documentation of the providers cited (websites, help centers, technical documentation, and app stores), consulted on 10/09/2026. The mentioned brands belong to their respective owners and are cited for identification purposes only. "Not publicly disclosed" means we did not find the information in the provider's public documentation, not that the feature does not exist. Found something outdated? Email marketing@hubsoft.com.br and we will review it.
Questions about migrating from Gesprov to Hubsoft
Can you migrate from Gesprov to Hubsoft without interrupting operations?
With minimal impact. During preparation, our team performs a test migration and validates the data with the customer before scheduling the final cutover. Until then, the provider continues using its current system without changing anything in its operations, while having time to review the data and train the team on the new system. The final migration is typically performed after 7 p.m., or at another time agreed upon with the customer, depending on the operation’s size and specific requirements. For providers with up to 30,000 subscribers, it usually takes up to 12 hours, and the customer begins using Hubsoft at 8 a.m. the following day. After going live, the provider receives up to 10 business days of specialized support, with a dedicated migration team to support the transition and help identify and correct any inconsistencies. For providers that prefer to migrate over the weekend, Hubsoft also offers specific packages. Talk to a consultant to learn about the terms.
Does Hubsoft charge per user?
No. Hubsoft licensing is based on the size of the active-service base, with no charges per user, simultaneous access, or integration. Additional modules and services, such as the Customer App branded with the ISP’s identity, are contracted separately.
Compare with your real operation
Book a demo and bring your questions: our team shows Hubsoft running in the reality of your ISP.
