Hubsoft integration with Capital Midia

Hubsoft, an ERP for internet service providers (ISPs), integrates with Capital Mídia to send billing SMS and notices to subscribers. SMS messages are sent based on billing method rules and scheduled campaigns in Hubsoft.

Capital Mídia specializes in communication and performance marketing. In Hubsoft, it serves as an SMS gateway for invoice reminders, overdue notices, and messages to customer groups.

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About Capital Mídia

Capital Mídia is a national provider of technology solutions for communication and performance marketing. It develops methods that combine customer acquisition channels, such as inbound marketing, and offers SMS delivery.

What the integration does

Capitalmidia is listed among the SMS gateways in production in Hubsoft. With it, Hubsoft:

Sends billing SMS based on billing method rules: after the invoice is generated, before the due date, after the due date, or after payment.
Allows manual invoice delivery by SMS from the customer's financial area.
Schedules custom SMS messages for a customer group filtered in the Customer Services report.

What you need

An SMS account with Capital Mídia.
The platform URL, username, and password, which the provider gives to the Hubsoft team when signing up.

How to activate

Sign up with Capital Mídia and send the URL, username, and password to the Hubsoft team.
With the integration registered, go to Settings > Finance > Billing Method and, on the SMS tab, add the rules with the integration, the number of days before sending, and the message.
Go to Settings > General > Routines and add the Send SMS routine.

The Hubsoft wiki includes the list of SMS gateways and step-by-step instructions for sending billing SMS.

Frequently asked questions

Can I send automatic and manual SMS messages?

Yes. Automatic messages follow the billing method rules. Manual messages are sent from the customer's financial area or through a campaign from the Customer Services report.