Hubsoft integration with Datacom

Hubsoft, an ERP for internet service providers (ISPs), integrates with Datacom to authorize, provision, and unauthorize ONUs on the brand's OLTs. Technicians release subscriber ONUs from the Hubsoft screen without needing OLT credentials.

Datacom manufactures equipment from the backbone to access, including GPON. With Hubsoft, DM4610 and DM4615 OLTs receive ONU authorization and provisioning commands via SSH.

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About Datacom

Datacom offers network equipment from the backbone to access. Its portfolio includes Metro Ethernet switches, MSAN, GPON, multiservice access platforms, SDH NG, and copper- or fiber-based access products.

What the integration does

The integration connects Hubsoft to the Datacom OLT via SSH. Once the OLT is registered, the team can use Hubsoft to:

View connected ONUs and those pending authorization on each PON port.
Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs right afterward, with no further action.
Unauthorize and deprovision using the commands from the same profile.
Authorize and provision in bulk, one PON at a time, for ONUs already linked to services by serial number.
Wi-Fi name and password, including the 5 GHz network, entered during authorization when the CPE profile includes Wi-Fi commands.
Custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
Alert when the ONU signal exceeds the limit on ports with verification enabled.
Record of sent commands to check the OLT response when something fails.

Integrated models:

DM4610 (SSH, port 22)
DM4615 (SSH, port 22)

What you need

A Datacom OLT in one of the models above, with an access IP address.
Username, password, and OLT access port for Hubsoft.
The OLT's POP registered under Network > Points of Presence.
CPE profiles with authorization, provisioning, deprovisioning, and unauthorization commands under Configuration > Network > CPE Profiles. The Hubsoft team has reference profiles for Datacom (bridge, bridge with VEIP, and router).

How to activate

Under Network > Connection Equipment, click Add and enter the name, IP address, Datacom as the manufacturer, model, and POP.
Enter the username, password, and access port: SSH, port 22.
Under Actions > View, enable editing and register the PON ports on the Interfaces tab, individually or in bulk, with chassis, slot, PON, starting VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
Authorize the first ONU from the menu next to it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and integrated OLT list.

Limitations

Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router modes, process one type at a time.
When registering ports in bulk, register no more than 4 slots at a time.
When changing PONs, unauthorize the ONUs on the old PON directly on the OLT. In Hubsoft, unauthorization also removes the link between the customer and the ONU.

Frequently asked questions

My Datacom model isn't on the list. What now?

Contact the Hubsoft Infra Support team. They will assess whether the model can be integrated.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. The operator views and authorizes ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered on the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.