Hubsoft integration with Giga Telco

Hubsoft, an ERP for internet service providers (ISPs), integrates with Giga Telco to authorize, provision, and deauthorize ONUs on its OLTs. Technicians can release a subscriber's ONU from the Hubsoft screen without needing OLT credentials.

Giga Telco provides optical telecommunications products. With Hubsoft, the 1016-OT OLT receives ONU authorization and provisioning commands via Telnet.

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About Giga Telco

Giga Telco is a provider of optical telecommunications products.

What the integration does

The integration connects Hubsoft to the Giga Telco OLT via Telnet. Once the OLT is registered, the team can use Hubsoft to:

View connected ONUs and those pending authorization on each PON port.
Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs right afterward, with no further action.
Deauthorize and deprovision using the commands from the same profile.
Bulk authorization and provisioning, one PON at a time, for ONUs already linked to services by serial number.
Wi-Fi name and password, including the 5 GHz network, provided during authorization when the CPE profile has Wi-Fi commands.
Custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
Alert when the ONU signal exceeds the limit on ports with monitoring enabled.
Log of sent commands to check the OLT response when something fails.

Integrated model:

1016-OT (Telnet, port 23)

What you need

Giga Telco OLT of the model above, with an access IP.
Username, password, and access port for Hubsoft to connect to the OLT.
The OLT's POP registered under Network > Points of Presence.
CPE profiles with authorization, provisioning, deprovisioning, and deauthorization commands under Configuration > Network > CPE Profiles. The Hubsoft team provides reference profiles for Giga Telco (bridge).

How to activate

Under Network > Connection Equipment, click Add and enter the name, IP, Giga Telco manufacturer, model, and POP.
Enter the username, password, and access port: Telnet, port 23.
Under Actions > View, enable editing and register the PON ports in the Interfaces tab, individually or in bulk, with chassis, slot, PON, starting VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
Authorize the first ONU using the menu next to it, entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and list of integrated OLTs.

Limitations

Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router mode, process one type at a time.
When registering ports in bulk, register a maximum of 4 slots at a time.
When changing PONs, deauthorize the ONUs from the old PON directly on the OLT. In Hubsoft, deauthorization also removes the customer's link to the ONU.

Frequently asked questions

My Giga Telco model isn't on the list. What now?

Contact the Hubsoft Infra Support team. They will assess whether the model can be integrated.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. Operators can view and authorize ONUs from the Hubsoft screen without OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered in the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.