Hubsoft integration with Hioso

Hubsoft, an ERP for internet service providers (ISPs), integrates with Hioso to authorize, provision, and unauthorize ONUs on its OLTs. Technicians release the subscriber’s ONU from the Hubsoft screen without needing OLT credentials.

Hioso manufactures OLTs, ONUs, switches, and optical transceivers. With Hubsoft, the OE5804S OLT receives ONU authorization and provisioning via Telnet from the customer’s service.

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About Hioso

HiOSO Technology develops and sells fiber-optic transmission equipment. Its catalog includes EPON, GPON, and XG(S)-PON OLTs and ONUs, Ethernet and industrial switches, media converters, and SFP modules.

What the integration does

The integration connects Hubsoft to the Hioso OLT via Telnet. Once the OLT is registered, the team can use Hubsoft to:

View connected ONUs and those pending authorization on each PON port.
Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs right after, with no additional action.
Unauthorize and deprovision using the commands from the same profile.
Authorize and provision in bulk, one PON at a time, for ONUs already linked to services by serial number.
Wi-Fi network name and password, including the 5 GHz network, entered during authorization when the CPE profile includes Wi-Fi commands.
Custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
Alert when the ONU signal exceeds the limit on ports with verification enabled.
Log sent commands to check the OLT response when something fails.

Integrated model:

OE5804S (Telnet, port 23)

What you need

A Hioso OLT of the model above, with an access IP address.
The username, password, and access port for Hubsoft to connect to the OLT.
The OLT’s POP registered under Network > Points of Presence.
CPE profiles with authorization, provisioning, deprovisioning, and unauthorization commands under Settings > Network > CPE Profiles.

How to activate

Under Network > Connection Equipment, click Add and enter the name, IP address, Hioso as the manufacturer, model, and POP.
Enter the username, password, and access port: Telnet, port 23.
Under Actions > View, enable editing and register the PON ports on the Interfaces tab, one at a time or in bulk, with chassis, slot, PON, initial VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
Authorize the first ONU from the menu next to it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and integrated OLT list.

Limitations

Bulk authorization and provisioning process one PON at a time. If the PON has ONUs in bridge and router mode, process one type at a time.
When registering ports in bulk, register a maximum of 4 slots at a time.
When switching PONs, unauthorize the ONUs from the old PON directly on the OLT. In Hubsoft, unauthorization also removes the link between the customer and the ONU.

Frequently asked questions

My Hioso model isn’t on the list. What now?

Contact Hubsoft’s Infrastructure Support team. They will assess whether the model can be integrated.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. The operator views and authorizes ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered on the service’s Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.