Hubsoft integration with Intelbras

About Intelbras

Intelbras operates in security, connectivity, and energy and is present throughout Brazil and in other countries. For fiber providers, the brand offers OLTs such as those integrated with Hubsoft.

What the integration does

The integration connects Hubsoft to the Intelbras OLT via Telnet or SSH, depending on the model. Once the OLT is registered, the team can use Hubsoft to:

• View connected ONUs and those pending authorization on each PON port.
• Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs right afterward, with no additional action.
• Unauthorize and deprovision using the commands from the same profile.
• Authorize and provision ONUs in bulk, one PON at a time, for ONUs already linked to services by serial number.
• Wi-Fi network name and password, including the 5 GHz network, provided during authorization when the CPE profile includes Wi-Fi commands.
• Run custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
• Receive an alert when the ONU signal exceeds the limit on ports with monitoring enabled.
• Log sent commands to check the OLT response when something fails.
• On the G16, the OLT keeps discovered ONUs on the list until the aging time expires. To prevent the same ONU from appearing as pending on multiple ports, Hubsoft displays only those discovered in the last 5 minutes.

Integrated models:

• 4840E (Telnet, port 23)
• 8820I
• G16 (SSH, port 22)

What you need

• An Intelbras OLT in one of the models above, with an access IP address.
• The username, password, and OLT access port for Hubsoft.
• The OLT’s POP registered under Network > Points of Presence.
• CPE profiles with authorization, provisioning, deprovisioning, and unauthorization commands under Configuration > Network > CPE Profiles. The Hubsoft team provides reference profiles for Intelbras (bridge and router).

How to activate

1. Under Network > Connection Equipment, click Add and enter the name, IP address, Intelbras as the manufacturer, model, and POP.
2. Enter the username, password, and access port: Telnet, port 23, on the 4840E, and SSH, port 22, on the G16; for the 8820I, confirm the protocol with Support.
3. Under Actions > View, enable editing and register the PON ports on the Interfaces tab, one at a time or in bulk, with chassis, slot, PON, initial VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
4. To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
5. Authorize the first ONU from the menu next to it by entering the customer, service, and CPE profile.

The step-by-step instructions with screenshots are available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and list of integrated OLTs.

Limitations

• Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router modes, process one type at a time.
• When registering ports in bulk, register no more than 4 slots at a time.
• When changing PONs, unauthorize the ONUs from the old PON directly on the OLT. In Hubsoft, unauthorization also removes the customer’s link to the ONU.

Frequently asked questions

My Intelbras model isn’t on the list. What now?

Contact the Hubsoft Infra Support team. They will assess whether the model can be integrated.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. The operator can view and authorize ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered on the service’s Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.