Hubsoft integration with Panaccess

About Panaccess

Panaccess provides complete TV broadcasting solutions with OTT, DVB, and fiber platforms. It offers conditional access and DRM to protect content, TV signal capture and processing, and white-label apps for iOS, Android, and Tizen. Management is handled through CableView, the platform’s web interface.

What the integration does

The integration uses the Panaccess API. With it, Hubsoft can:

• Register a subscriber in Panaccess for each package linked to the customer’s service.
• Remove the subscriber when the package is removed from the service.
• Suspend and reactivate service when the customer becomes delinquent or resumes payment, with the Enable/Suspend Subscriptions option enabled.
• Sync products and smartcards, the devices used to access the platform’s content.
• Smartcard screen showing the customers linked to each card. Clicking a name opens the customer dashboard.
• Link selected smartcards to the customer’s package. If a card is deselected when editing the package, Hubsoft removes it from the platform.
• Record the login and password created on the platform in the package for quick reference.
• Trial period: the package can include trial days in the plan, with an end date.

The subscriber’s password uses a registration field selected by the provider. By default, this is the CPF or CNPJ. Since Panaccess requires at least 8 characters, Hubsoft adds leading zeros when needed.

What you need

• A contract with Panaccess.
• API access login, password, and token provided by Panaccess.
• The headcontrol code, shown in the Panaccess dashboard and used to create the subscriber.

How to activate

1. In Hubsoft, go to Configuration > Integrations > Content Platforms and click Add.
2. Select Panaccess and enter the login, password, token, and headcontrol.
3. If desired, enable the Single Package and Enable/Suspend Subscriptions options, then save.
4. Go to Actions > Test to validate the integration and sync the products.
5. Go to Actions > Smartcards and click Sync.
6. Go to Configuration > General > Packages, create the package, and on the Integration tab, select Panaccess and the product.
7. Link the package to the customer’s service and select their smartcards.

The step-by-step guide with screenshots is on the Panaccess page in the Hubsoft wiki.

Limitations

• The login and password saved in the package cannot be edited. They are for reference only.
• The access user cannot be changed through the API. The Hubsoft parameter changes only the password.
• Package products remain in the subscriber record, and smartcards are only linked to them. This prevents the subscriber from accumulating products, since Panaccess charges the provider for linked products.

Frequently asked questions

What are smartcards?

They are devices used to access Panaccess content. Hubsoft retrieves the cards from the platform through synchronization, and the provider chooses which ones belong in each customer’s package.

I have more than one headcontrol. What should I do?

Set the default in the integration and, when you need another one, enter the headcontrol in the customer’s package.

If I remove a smartcard from the package, is it removed from Panaccess?

Yes. When editing a package that has already been transmitted and deselecting a smartcard, Hubsoft removes the card from the platform.

Reviewed on 10/10/2026.