Hubsoft integration with Phyhome

Hubsoft, an ERP for internet service providers (ISPs), integrates with Phyhome to authorize, provision, and deauthorize ONUs on its OLTs. Technicians release a subscriber's ONU from the Hubsoft screen without needing OLT credentials.

Phyhome manufactures fiber-optic communication equipment. With Hubsoft, the FHL208B OLT authorizes and provisions subscriber ONUs over Telnet based on the registered service.

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About Phyhome

Phyhome manufactures fiber-optic communication equipment used in telecommunications engineering, with a representative network and technical support center in its home market.

What the integration does

The integration connects Hubsoft to the Phyhome OLT over Telnet. Once the OLT is registered, the team can use Hubsoft to:

View connected ONUs and those pending authorization on each PON port.
Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs immediately afterward, with no additional action.
Deauthorize and deprovision using the commands from the same profile.
Authorize and provision ONUs in bulk, one PON at a time, for ONUs already linked to services by serial number.
Enter the Wi-Fi name and password, including for the 5 GHz network, during authorization when the CPE profile includes Wi-Fi commands.
Run custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
Receive an alert when the ONU signal exceeds the threshold on ports with checking enabled.
Record sent commands to check the OLT response when something fails.

Integrated model:

FHL208B (Telnet, port 23)

What you need

A Phyhome OLT of the model above with an access IP address.
The username, password, and access port for Hubsoft to connect to the OLT.
The OLT's POP registered under Network > Points of Presence.
CPE profiles with authorization, provisioning, deprovisioning, and deauthorization commands under Configuration > Network > CPE Profiles.

How to activate

Under Network > Connection Equipment, click Add and enter the name, IP address, Phyhome manufacturer, model, and POP.
Enter the username, password, and access port: Telnet, port 23.
Under Actions > View, enable editing and register the PON ports on the Interfaces tab, individually or in bulk, with chassis, slot, PON, starting VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
Authorize the first ONU from the menu next to it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available on the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and integrated OLT list.

Limitations

Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router mode, process one type at a time.
When registering ports in bulk, register no more than 4 slots at a time.
When changing PONs, deauthorize the ONUs on the old PON directly on the OLT. In Hubsoft, deauthorization also removes the customer-to-ONU link.

Frequently asked questions

My Phyhome model is not on the list. What now?

Contact the Hubsoft Infra Support team. They will assess the feasibility of integrating the model.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. The operator views and authorizes ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered on the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.