Hubsoft partner Survey Automation
Hubsoft integration with PliQCX
Hubsoft, an ERP for internet service providers (ISPs), integrates with PliQCX, a customer experience platform. PliQCX automates NPS, CSAT, and CES surveys and tracks brand reputation in a single dashboard, with a focus on retention.
PliQCX automates NPS, CSAT, and CES surveys and monitors online reputation with AI using the 4R methodology. It is Hubsoft’s integration partner.
About PliQCX
PliQCX specializes in customer experience, offering a retention platform for recurring-revenue businesses. The platform combines survey automation, online reputation monitoring, and AI-powered data analysis. Its work follows the 4R methodology: Relationships, Reputation, Retention, and Reactivation.
What PliQCX offers
- Surveys using NPS, CSAT, and CES metrics.
- Messages sent through WhatsApp, SMS, email, and other channels.
- Real-time alerts when a customer shows dissatisfaction.
- Reputation monitoring on Google, Reclame Aqui, and social media.
- AI-powered sentiment analysis of feedback, with suggested responses.
- Reactivation campaigns for former customers and sales campaigns for the customer base.
What you need
- A contract with PliQCX. The company offers a demo through its website.
- The Hubsoft wiki does not detail which Hubsoft data and events PliQCX uses. PliQCX and the Hubsoft team provide configuration guidance.
PliQCX and Hubsoft partnership
PliQCX is a Hubsoft partner. See how it works on the PliQCX partnership page.
Frequently asked questions
Which satisfaction metrics does PliQCX measure?
NPS, CSAT, and CES, along with reputation tracking on Google, Reclame Aqui, and social media.
Do I need to contract PliQCX separately?
Yes. The platform belongs to PliQCX, and you contract directly with the company.
Reviewed on 10/10/2026.
