Technology partner Hubsoft partner Survey Automation
PliQCX and Hubsoft: subscriber feedback connected to the ERP
PliQCX partners with Hubsoft, the ERP for internet service providers (ISPs), on survey automation and customer experience. Through this partnership, the ISP measures subscriber satisfaction and tracks brand reputation with a platform that integrates with Hubsoft.
What the ISP gets
-
Measured satisfaction
NPS, CSAT, and CES surveys to measure what subscribers think of the service and support.
-
Reputation in one dashboard
Track your brand on Google, Reclame Aqui, and social media.
-
ERP integration
PliQCX's website lists Hubsoft among the management systems with native integration.
How to get started
-
Contact PliQCX
Schedule a demo through the PliQCX website.
-
Define your surveys
Choose the metrics and channels for each survey with PliQCX.
-
Connect to Hubsoft
Work with PliQCX and Hubsoft to activate the integration at your ISP.
About the partnership
PliQCX is a customer experience platform. It automates surveys with metrics such as NPS, CSAT, and CES, tracks brand reputation across channels such as Google, Reclame Aqui, and social media, and uses artificial intelligence to analyze responses. The company organizes its work around the 4R methodology: Relationship, Reputation, Retention, and Reactivation.
PliQCX's website lists Hubsoft among the management systems with which it has a native integration, and PliQCX is part of Hubsoft's integrations catalog. To understand how surveys are sent and where responses appear at your ISP, contact PliQCX.
In practice, in Hubsoft
What works with the integration, without leaving the system.
- NPS, CSAT, and CES surveys
- Reputation monitoring
- AI-powered analysis
Questions about the PliQCX partnership
How do I subscribe to PliQCX?
Directly through PliQCX by requesting a demo on its website.
How much does it cost?
PliQCX sets the price in its commercial proposal. To learn what the Hubsoft license includes, contact Hubsoft's sales team.
Who should I contact if I have questions?
PliQCX handles surveys, sends, and dashboards. Questions about Hubsoft should be directed to Hubsoft support.
