Hubsoft integration with Raisecom

About Raisecom

Raisecom is a global provider of optical networks, data communications, and digital infrastructure for operators, businesses, and industries. The company is headquartered in Beijing, China.

What the integration does

The integration connects Hubsoft to the Raisecom OLT via Telnet or SSH, depending on the model. Once the OLT is registered, the team can do the following in Hubsoft:

• View connected ONUs and those pending authorization on each PON port.
• Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs immediately afterward, with no additional action.
• Unauthorize and deprovision using the commands from the same profile.
• Authorize and provision in bulk, one PON at a time, for ONUs already linked to services by serial number.
• Enter the Wi-Fi network name and password, including for the 5 GHz network, during authorization when the CPE profile includes Wi-Fi commands.
• Run custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
• Receive an alert when the ONU signal exceeds the limit on ports with monitoring enabled.
• Log sent commands to check the OLT response when something fails.

Integrated models:

• ISCOM5508GP (Telnet, port 23)
• ISCOM 6820 (SSH, port 22)

What you need

• A Raisecom OLT in one of the models above, with an access IP address.
• The username, password, and access port for Hubsoft to connect to the OLT.
• The OLT's POP registered under Network > Points of Presence.
• CPE profiles with authorization, provisioning, deprovisioning, and unauthorization commands under Settings > Network > CPE Profiles. The Hubsoft team has reference profiles for Raisecom (bridge and router).

How to activate

1. Under Network > Connection Equipment, click Add and enter the name, IP address, Raisecom as the manufacturer, the model, and the POP.
2. Enter the username, password, and access port: Telnet, port 23, on the ISCOM5508GP; and SSH, port 22, on the ISCOM 6820.
3. Under Actions > View, enable editing and register the PON ports in the Interfaces tab, individually or in bulk, with the chassis, slot, PON, starting VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
4. To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
5. Authorize the first ONU from the menu next to it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and integrated OLT list.

Limitations

• Bulk authorization and provisioning process one PON at a time. If the PON has ONUs in bridge and router modes, process one type at a time.
• When registering ports in bulk, register no more than 4 slots at a time.
• When changing PONs, unauthorize the ONUs from the old PON directly on the OLT. In Hubsoft, unauthorization also removes the link between the customer and the ONU.

Frequently asked questions

My Raisecom model is not on the list. What now?

Contact the Hubsoft Infrastructure Support team. They will assess the feasibility of integrating the model.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. The operator can view and authorize ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered in the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.