Hubsoft integration with Ubiquiti

About Ubiquiti

Ubiquiti is an American technology company founded in 2003 that manufactures wired and wireless networking equipment for businesses and homes. The UniFi line combines enterprise networking and security in a single software platform, while the UFiber line serves fiber networks.

What the integration does

With the Ubiquiti OLT registered as a connection device, the team can use Hubsoft to:

• View connected and pending-authorization ONUs on each PON port.
• Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs right afterward, with no additional action.
• Unauthorize and deprovision using the commands from the same profile.
• Authorize and provision in bulk, one PON at a time, for ONUs already linked to services by serial number.
• Run custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
• Receive an alert when the ONU signal exceeds the limit on ports with verification enabled.
• Record sent commands to check the OLT response when something fails.
• On UFiber, the ONU's Wi-Fi is configured through a custom command. The Hubsoft team has a ready-made template for this command.

Integrated models:

• UFiber OLT
• UFiber OLT 4

What you need

• A Ubiquiti OLT in one of the models above, with an access IP address.
• The username, password, and access port for the OLT to connect to Hubsoft.
• The OLT's POP registered under Network > Points of Presence.
• CPE profiles with authorization, provisioning, deprovisioning, and unauthorization commands, under Configuration > Network > CPE Profiles. The Hubsoft team has reference profiles for Ubiquiti (bridge and router).

How to activate

1. Under Network > Connection Devices, click Add and enter the name, IP address, Ubiquiti as the manufacturer, model, and POP.
2. Enter the username, password, and OLT access port. Confirm the protocol and port with Hubsoft Support.
3. Under Actions > View, enable editing and register the PON ports in the Interfaces tab, individually or in bulk, with chassis, slot, PON, initial VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
4. To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
5. Authorize the first ONU through the menu next to it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and list of integrated OLTs.

Limitations

• Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router mode, handle one type at a time.
• When registering ports in bulk, register no more than 4 slots at a time.
• When changing PONs, unauthorize the ONUs from the old PON directly on the OLT. In Hubsoft, unauthorization also removes the link between the customer and the ONU.

Frequently asked questions

My Ubiquiti model is not on the list. What now?

Contact the Hubsoft Infrastructure Support team. They will assess whether the model can be integrated.

Does the technician need the OLT password?

No. The username and password are stored in the device record. The operator views and authorizes ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered in the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.