Hubsoft integration with ZHONE

Hubsoft, an ERP for internet service providers (ISPs), integrates with ZHONE to authorize, provision, and deauthorize ONUs on the brand's OLTs. Technicians can release a subscriber's ONU from the Hubsoft screen without needing OLT credentials.

ZHONE provides OLTs, ONTs, and software for access networks. With Hubsoft, the MXK-198-10GE OLT receives authorization and provisioning commands for subscriber ONUs via Telnet.

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About ZHONE

Zhone Technologies provides access infrastructure, connectivity, and automation and orchestration software for providers. Its portfolio ranges from OLTs and ONTs to residential and business Wi-Fi gateways.

What the integration does

The integration connects Hubsoft to the ZHONE OLT via Telnet. Once the OLT is registered, the team can use Hubsoft to:

View connected and pending-authorization ONUs on each PON port.
Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs right afterward, with no additional action.
Deauthorize and deprovision using the commands from the same profile.
Bulk authorization and provisioning, one PON at a time, for ONUs already linked to services by serial number.
Wi-Fi network name and password, including the 5 GHz network, provided during authorization when the CPE profile includes Wi-Fi commands.
Custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
Alerts when the ONU signal exceeds the limit on ports with monitoring enabled.
Log of sent commands to check the OLT response when something fails.

Integrated model:

MXK-198-10GE (Telnet, port 23)

What you need

A ZHONE OLT of the model above, with an access IP address.
The username, password, and access port for Hubsoft to connect to the OLT.
The OLT's POP registered under Network > Points of Presence.
CPE profiles with authorization, provisioning, deprovisioning, and deauthorization commands under Settings > Network > CPE Profiles.

How to activate

Under Network > Connection Equipment, click Add and enter the name, IP address, ZHONE manufacturer, model, and POP.
Enter the username, password, and access port: Telnet, port 23.
Under Actions > View, enable editing and register the PON ports on the Interfaces tab, individually or in bulk, with chassis, slot, PON, starting VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
To test, open Actions > View Connected Customers and check the Layer 2 and Pending Layer 2 tabs.
Authorize the first ONU from the menu next to it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and list of integrated OLTs.

Limitations

Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router modes, process one type at a time.
When registering ports in bulk, register no more than 4 slots at a time.
When switching PONs, deauthorize the ONUs on the old PON directly on the OLT. In Hubsoft, deauthorization also removes the customer's link to the ONU.

Frequently asked questions

My ZHONE model isn't on the list. What now?

Contact Hubsoft's Infra Support team. They will assess the feasibility of integrating the model.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. Operators can view and authorize ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Customers. The ONUs must be linked to customer services, with the serial number entered on the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.