Hubsoft integration with ZYXEL

Hubsoft, the ERP for internet service providers (ISPs), integrates with ZYXEL to authorize, provision, and unauthorize ONUs on the brand's OLTs. Technicians release the subscriber's ONU from the Hubsoft screen without needing OLT credentials.

Zyxel manufactures network equipment for businesses and providers. With Hubsoft, the ZYXEL 1408A OLT authorizes and provisions subscriber ONUs via Telnet, based on the registered service.

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About ZYXEL

Zyxel manufactures network equipment for various areas of network technology. The company focuses on customer-oriented product design.

What the integration does

The integration connects Hubsoft to the ZYXEL OLT via Telnet. Once the OLT is registered, the team can use Hubsoft to:

View connected and pending-authorization ONUs on each PON port.
Authorize the ONU linked to the customer and service, using the selected CPE profile. Provisioning runs immediately afterward, with no further action.
Unauthorize and deprovision using the commands from the same profile.
Bulk authorization and provisioning, one PON at a time, for ONUs already linked to services by serial number.
Wi-Fi network name and password, including the 5 GHz network, provided during authorization when the CPE profile has Wi-Fi commands.
Custom commands after provisioning, such as adjusting Wi-Fi or activating VoIP.
Alert when the ONU signal exceeds the limit on ports with monitoring enabled.
Log of sent commands to check the OLT response when something fails.

Integrated model:

ZYXEL 1408A (Telnet, port 23)

What you need

A ZYXEL OLT of the model above, with an access IP address.
Username, password, and access port for Hubsoft to connect to the OLT.
The OLT's POP registered under Network > Points of Presence.
CPE profiles with authorization, provisioning, deprovisioning, and unauthorization commands under Configuration > Network > CPE Profiles.

How to activate

Under Network > Connection Equipment, click Add and enter the name, IP address, ZYXEL manufacturer, model, and POP.
Enter the username, password, and access port: Telnet, port 23.
Under Actions > View, enable editing and register the PON ports in the Interfaces tab, individually or in bulk, with chassis, slot, PON, starting VLAN, VLAN increment, default CPE profile, and the concentrator that authenticates customers.
To test, open Actions > View Connected Clients and check the Layer 2 and Pending Layer 2 tabs.
Authorize the first ONU from the menu beside it by entering the customer, service, and CPE profile.

The step-by-step guide with screenshots is available in the Hubsoft wiki: OLT and port registration, ONU authorization and provisioning and integrated OLT list.

Limitations

Bulk authorization and provisioning work with one PON at a time. If the PON has ONUs in bridge and router mode, process one type at a time.
When registering ports in bulk, register no more than 4 slots at a time.
When changing PONs, unauthorize the ONUs from the old PON directly on the OLT. In Hubsoft, unauthorization also removes the customer-to-ONU link.

Frequently asked questions

My ZYXEL model is not on the list. What now?

Contact the Hubsoft Infra Support team. They will assess whether the model can be integrated.

Does the technician need the OLT password?

No. The username and password are stored in the equipment record. Operators can view and authorize ONUs from the Hubsoft screen without the OLT credentials.

Can I authorize multiple ONUs at once?

Yes, one PON at a time, under Actions > View Connected Clients. The ONUs must be linked to customer services, with the serial number entered in the service's Authentication tab. After bulk authorization, bulk provisioning applies the CPE profile and VLAN.

Reviewed on 10/10/2026.