Dashboards & Analytics
Dashboards and reports for internet service providers
The Hubsoft Dashboards & Analytics module presents the essential data for monitoring an internet provider’s operations in a simple, intuitive way, including support charts. With Metabase built into the system and querying the database directly, the provider can create custom reports and dashboards.
Highlights
- Main dashboard with simple, intuitive data
- Charts to monitor support interactions
- Custom reports with built-in Metabase
- Custom dashboards built on the database
Dashboards & Analytics capabilities
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Support monitoring
Understand and control your support interactions through clear, well-organized charts and data.
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Custom reports
Metabase, built into the system, queries the database directly and lets you build your own reports.
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Custom dashboards
Just like reports, you can build custom dashboards by querying the information in the database.
The system’s main dashboard presents information in a simple, intuitive way. This data is essential for tracking and understanding your provider’s operations.
Support monitoring
Understand and control your support interactions through clear, well-organized charts and data.
Custom reports
Metabase, built into the system, queries the database directly and lets you build your own reports.
Custom dashboards
Just like reports, you can build custom dashboards by querying the information in the database.
Learn more
We’ve prepared a video that shows more of this feature in the system. And remember: Hub Academia offers complete training that covers Hubsoft’s features in depth.
Frequently asked questions
Can I build custom reports in Hubsoft?
Yes. Hubsoft includes Metabase, which queries the database directly and lets you create your own reports.
Does Hubsoft include native business intelligence?
Yes. Native dashboards and business intelligence are among Hubsoft’s differentiators, with custom dashboards built from the information in the database.
What does the main dashboard show?
It presents, in a simple and intuitive way, the essential data for tracking and understanding the provider’s operations, including support charts.
Other Hubsoft modules
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Support and Work Orders
Manage support requests and work orders with complete control, protocol generation, technician scheduling, and work order execution through the app.
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Finance
Manage accounts payable, financial transactions, and automated monthly billing, with a detailed view of remittances, returns, and payments received.
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Mapping
Map your network with real-time geolocation, FTTH documentation, technician tracking, and advanced customization of map elements.
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CRM
Manage relationships with potential customers in a customizable CRM, with labels, cards, permissions and conversion of prospects into customers.
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Customers
Centralize each customer’s information on one integrated screen, including plans, financial details, services, work orders, and linked equipment.
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Electronic Invoices
Issue telecom invoices, NFCom, product NF-e and service NFS-e automatically, integrated with Sefaz and city tax systems.
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Networks
Document and manage your network with IP control, integration with concentrators and OLTs, a data usage dashboard, and Point of Presence registration.
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Inventory
Manage your inventory with precision: inventory locations, movements, receipt via supplier NF-e XML, physical counts, and purchase requests.
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Tasks
Manage, categorize and automate tasks to streamline workflows and keep track of your team’s activities.
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Reports
Create custom reports for management.
