Anlix
CPE Manager
Hubsoft integration with GenieACS
Hubsoft, an ERP for internet service providers (ISPs), integrates with GenieACS, an open-source TR-069 server, to manage subscriber routers. Support agents can change the Wi-Fi password and restart the CPE through Hubsoft without paying for a management license.
GenieACS is a free, open-source TR-069 server. Through Hubsoft, the ISP links CPEs to plans, changes the Wi-Fi name and password, restarts the router, and views connected devices.
About GenieACS
GenieACS is an auto-configuration server (ACS) for the TR-069 protocol, also known as CWMP, distributed as open-source software. It manages any TR-069-compatible equipment, discovers each device’s parameters, and enables script-based provisioning, such as firmware updates. It has an HTTP API for integration. The project is maintained by GenieACS Inc., which offers separate commercial support.
What the integration does
- CPE discovery: every 60 minutes, Hubsoft updates the list of CPEs found in GenieACS.
- Automatic linking: each CPE is linked to the customer’s plan through the MAC Layer2/Serial field.
- Management through Hubsoft: in the plan’s CPE list, support agents with the specific permission can edit the Wi-Fi network name and password.
- Restart: the support agent can request a CPE restart without leaving Hubsoft.
- Connected devices: the LAN devices screen shows the devices connected to the customer’s router.
- Subscriber Portal: when enabled, the subscriber can view the Equipment tab and change the Wi-Fi name and password independently.
- CPE information: Hubsoft also displays data such as the model and software version.
What you need
- A GenieACS server installed and maintained by the ISP. Because GenieACS is free, Hubsoft and any contracted provider do not provide support for it.
- CPEs with TR-069 configured to retrieve settings from the GenieACS server.
- The GenieACS API access URL, username, and password. The API’s default port is 7557.
- The MAC address or serial number entered in the customer’s plan for automatic linking.
How to activate it
- Install GenieACS and configure the CPEs to communicate with it.
- In Hubsoft, go to Configuration > Integrations > CPE Manager and register GenieACS with the access URL, username, and password.
- Wait for the first CPE list update.
- To allow the subscriber to change Wi-Fi settings, select "Display Equipment" and "Configure Equipment" in the Subscriber Portal settings.
The step-by-step instructions with screenshots are on the CPE manager page in the Hubsoft wiki.
Limitations
- For now, the integration only changes Wi-Fi network parameters.
- The installation, updates, and availability of the GenieACS server are the ISP’s responsibility.
- The CPE list is updated hourly. A new CPE may take up to 60 minutes to appear.
Frequently asked questions
Do I need to pay for GenieACS?
No. GenieACS is free and open source. In return, the ISP installs and maintains the server independently.
How does it differ from a paid manager, such as Anlix?
GenieACS uses TR-069, which many routers include from the factory. Anlix requires replacing the router’s software and includes company support.
Which port does Hubsoft use to communicate with GenieACS?
The GenieACS API’s default port is 7557.
Reviewed on 10/10/2026.
