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CPE Manager

Hubsoft integration with Made4it

Hubsoft, an ERP for internet service providers (ISPs), integrates with Made4Graph from Made4it to manage subscriber routers. Support agents can change the Wi-Fi name and password and restart the CPE through Hubsoft, without opening another system.

Made4it serves providers with infrastructure, networks, and software, such as Made4Graph for CPEs via TR-069. Through Hubsoft, the provider links CPEs to plans, changes Wi-Fi settings, and restarts the router.

About Made4it

Made4it provides IT services for internet service providers (ISPs): infrastructure, network engineering, and software development, with 24/7 support and offices in Apucarana (PR) and Orlando (USA). It does not resell equipment. Its products include Made4Graph, for managing end customers via TR-069, with bulk actions and ONU provisioning; Made4Flow, for traffic analysis and DDoS protection; and Made4DNS.

What the integration does

Hubsoft integrates with Made4Graph:

  • CPE discovery: every 60 minutes, Hubsoft updates the list of CPEs found in Made4Graph.
  • Automatic linking: each CPE is linked to the customer’s plan using the MAC Layer2/Serial field.
  • Management through Hubsoft: in the plan’s CPE list, support agents with the specific permission can edit the Wi-Fi network name and password.
  • Restart: the support agent requests the CPE restart without leaving Hubsoft.
  • Connected devices: Hubsoft displays the devices connected to the customer’s router.
  • Subscriber Center: with the option enabled, the subscriber sees the Equipment tab and changes the Wi-Fi name and password.

What you need

  • A contract with Made4it for Made4Graph. The system is proprietary and must be contracted directly with Made4it, which provides support to the provider.
  • CPEs configured to retrieve settings from Made4Graph.
  • The MAC address or serial number entered in the customer’s plan for automatic linking.

The Hubsoft implementation team provides configuration guidance. Information about CPE management systems is available on the CPE management systems page in the Hubsoft wiki.

Limitations

  • For now, the integration only changes Wi-Fi network parameters.
  • The CPE list is updated hourly. A new CPE may take up to 60 minutes to appear.

Frequently asked questions

Where do I register Made4Graph in Hubsoft?

Go to Configuration > Integrations > CPE Manager. The Hubsoft team can help with registration.

Can the subscriber change the Wi-Fi password on their own?

Yes. With "Display Equipment" and "Configure Equipment" selected in Subscriber Center settings, they can use the Equipment tab.

Who supports Made4Graph?

Made4it. Made4Graph is a proprietary system contracted directly with Made4it, and Made4it itself provides system support.

Reviewed on 10/10/2026.

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