Hubsoft integration with Mundiale

About Mundiale

Mundiale develops artificial intelligence agents for customer service, sales, and billing on WhatsApp, integrated with the client’s systems and supported by a dedicated team. For internet service providers (ISPs), it offers an AI-powered chatbot designed for the sector’s daily operations, backed by experience in the telecommunications market.

What the integration does

Mundiale is among the chatbot platforms that connect through Hubsoft’s Official API. According to the current page, the integration allows you to:

• Send payment reminders and duplicate invoices in PDF, with payment lines and PIX, directly through WhatsApp.
• Automate a WhatsApp billing collection sequence.
• Send personalized messages about promotions and offers and communicate network outages.
• Look up customers by CPF or CNPJ.
• Restore service on trust.
• Open support tickets and create work orders.
• Include Mundiale’s Online Salesperson in the flow for sales at any time.

What you need

• A contract with Mundiale.
• Access to Hubsoft’s Official API: the ISP requests access and sends the documentation to Mundiale.
• Hubsoft’s implementation team guides the configuration.

Mundiale and Hubsoft partnership

Mundiale is a Hubsoft partner. See how it works on the Mundiale partnership page.

Frequently asked questions

Are chatbot flows configured in Hubsoft?

No. Flows, collection sequences, and responses are configured on Mundiale’s platform. Hubsoft provides customer, invoice, and support data through the Official API.

Can the subscriber get a duplicate invoice without speaking to an agent?

Yes. Through WhatsApp, Mundiale sends the duplicate invoice in PDF, the payment line, and PIX.

How do I get started?

By signing up with Mundiale. To use Hubsoft’s Official API, the ISP requests access and sends the documentation to Mundiale.

Reviewed on 10/10/2026.