Hubsoft integration with Consult Center

About Consult Center

Consult Center Tecnologia is an authorized Serasa Experian distributor with nationwide operations in credit analysis and registration data. It offers CPF and CNPJ checks, negative listings for debtors with Serasa Experian, debtor location services, and digital certificates. In the integration, Hubsoft communicates with Consult Center, and Consult Center communicates with Serasa.

What the integration does

• Credit check: through the Customer > Credit Check shortcut or the customer record, the user selects the integration, product, and requesting company, then checks the CPF or CNPJ.
• Check products: Concentre, Crednet, Registration Data, Legal Proceedings, and Complete Serasa Report with Score, available for individuals and legal entities.
• Adding a negative listing: in the customer’s Negative Listing tab, the user selects the service, the nature of the listing, and the invoices, and Hubsoft transmits the information to the platform.
• Removal: deleting the negative listing in Hubsoft sends the removal request to the platform.
• Automatic removal: when the customer pays an invoice linked to the negative listing, Hubsoft places the listing in the removal queue.

What you need

• A contract with Consult Center.
• The API authentication token provided by Consult Center.

How to activate

1. Request the token from Consult Center.
2. In Hubsoft, go to Settings > Integrations > Credit Protection, click Add, and select Consult Center.
3. Enter the description and token, then save.
4. Sync the products under Actions > Products > Sync.
5. Run a test check.

The step-by-step guide with screenshots is on the Consult Center page in the Hubsoft wiki.

Consult Center and Hubsoft partnership

Consult Center is a Hubsoft partner. See how it works on the Consult Center partnership page.

Frequently asked questions

Does Hubsoft submit negative listings on its own?

No. The user submits negative listings, one customer at a time or in bulk, but always through a manual action.

How do I remove a negative listing?

In the customer record, under the Negative Listing tab, select Actions > Delete.

The customer paid the invoice associated with the negative listing. What happens?

Hubsoft identifies the payment and places the negative listing in the removal queue, which is transmitted to the platform.

Reviewed on 10/10/2026.