Hubsoft integration with SCC Check Serasa

About SCC Check

SCC Check specializes in credit analysis and is an authorized Serasa Experian distributor serving customers nationwide. It offers CPF and CNPJ checks, reporting debtors to the Serasa database, address searches, and CNPJ monitoring. In the integration, Hubsoft communicates with SCC Check, and SCC Check communicates with Serasa.

What the integration does

• Credit check: through the customer shortcut or customer record, the user checks a CPF or CNPJ. The available product is Crednet Light.
• Platform response: the results appear in the format returned by the platform and can be exported as a PDF.
• Report a delinquent account: in the customer's delinquency reporting tab, the user selects the service, submission type, debtor type, creditor company, and amounts.
• Track the submission: Hubsoft sends the submission and later checks for errors until the delinquency report is completed.
• Removal: deleting the delinquency report in Hubsoft sends the removal request to the platform.
• Automatic removal: when the customer pays a reported invoice, Hubsoft places the delinquency report in the removal queue.

What you need

• A contract with SCC Check.
• The API integration username and password provided by SCC Check.
• The creditor company registered in Hubsoft, because SCC Check requires the CNPJ of the creditor for the debt.

How to activate

1. Request the username and password from SCC Check.
2. In Hubsoft, go to Settings > Integrations > Credit Protection, click Add, and select SCC Check.
3. Enter the description and credentials, then save.
4. Test it under Actions > Test.
5. Sync the products under Actions > Products > Sync.

The step-by-step guide with screenshots is on the SCC Check page in the Hubsoft wiki.

Limitations

• Reporting a delinquent account is not immediate. Processing takes 15 days, or 30 days in São Paulo and 60 days in Mato Grosso do Sul.
• SCC Check does not offer a testing environment.
• The results can only be exported as a PDF.

SCC Check and Hubsoft partnership

SCC Check is a Hubsoft partner. See how it works on the SCC Check partnership page.

Frequently asked questions

How long does it take for a delinquency report to take effect?

Processing the submission takes 15 days. In São Paulo, it takes 30 days, and in Mato Grosso do Sul, 60 days.

Can the negative suspension profile suspend the customer on its own?

No. Reporting a delinquent account is manual, either in the customer record or in bulk through a report.

Why do I need to select the company when reporting a delinquent account?

Because SCC Check requires the CNPJ of the creditor for the debt.

Reviewed on 10/10/2026.