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MVNO

Hubsoft integration with Class Systems

Hubsoft, an ERP for internet service providers (ISPs), integrates with Class Systems to activate MVNO mobile lines from the customer's service. The platform generates the number and sends it back to Hubsoft, while recharges and subscriber changes are handled on the same screen.

Class Systems develops CSMVNO, a management system for virtual operators. Through Hubsoft, the ISP activates the line using the ICCID and area code, performs recharges, changes the subscriber, and requests number

About Class Systems

Class Systems, based in Porto Alegre (RS), develops CSMVNO, an ERP for mobile virtual operators. The system manages subscribers, from activation to plan management, inventory, SIM card activation, and invoice issuance. It also includes an end-customer app, a sales app, and a website with the operator's branding.

What the integration does

  • Plan synchronization: the plans registered in Class Systems are brought into Hubsoft through the integration screen.
  • Line activation: in the customer's service, the agent selects the plan and area code and enters the SIM card's ICCID. Class Systems generates the number, which is saved to the customer's plan when the transmission is successfully completed.
  • Blocking and unblocking: when the customer's service is suspended or enabled in Hubsoft, the blocking or unblocking request is sent to the platform.
  • Recharge: through the number's actions, the agent selects the recharge plan and Hubsoft sends the request immediately. The recharge can use a plan different from the contracted plan.
  • Subscriber change: the number is transferred to another customer and another Hubsoft service, and the change is sent to the platform.
  • Number portability: Hubsoft sends the request and checks its status every hour until receiving a response.
  • SIM card change: the agent enters the new ICCID without deleting the line, preventing improper charges on the platform.
  • Cancellation: when the number or plan is deleted, the cancellation is sent to Class Systems.
  • MVNO report: lists services with Class Systems lines and transmission errors.

What you need

  • A contract with Class Systems and the API access token provided by the platform itself.
  • SIM cards identified by their ICCID.
  • Hubsoft plans that will receive lines, marked with the "Service Allows MVNO" option.

How to activate

  1. In Hubsoft, go to Settings > Integrations > MVNO > Add and select Class Systems.
  2. Enter the token and save.
  3. Synchronize plans by going to Actions > Plans > Synchronize.
  4. Go to Settings > General > Services / Plans and select "Service Allows MVNO" for the plans that will have a mobile line.
  5. In the customer's service, go to Other Options > MVNO Data > Add, select the plan and area code, and enter the ICCID.

The step-by-step guide with screenshots is available on the Class Systems page in the Hubsoft wiki.

Limitations

  • The number cannot be selected during registration: Class Systems generates it during activation.
  • The subscriber change only takes effect after the transmission queue processes the request.

Frequently asked questions

Do I need to enter the number when registering the line?

No. You only need the plan, area code, and ICCID. The platform generates the number, and Hubsoft displays it in the registration after transmission.

If the customer's service is suspended for nonpayment, is the line also suspended?

Yes. The suspension in Hubsoft enters the transmission queue, and the blocking request is sent to Class Systems. When the service is enabled, the unblocking request follows the same process.

Can I transfer the line to another customer?

Yes. Go to Actions > Subscriber Change, then select the new customer and their service. The number changes ownership when the transmission is completed.

Reviewed on 10/10/2026.

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